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Automated Absence Phone Calls

Automated Absence Phone Calls
Posted on 10/30/2017

Unexcused Absence Robo call (Effective October 30, 2017)

IF your child is not at school AND you have not reported the absence you will receive a phone call around 11:00 AM to let you know that your child was marked absent and that you need to call the school to clear the unexcused absence. The call will go to the primary number that we have on record. 

Steps for reporting an absence: 

  1. Call the school at 425.431.7460, press 1 for absence line before 9:20AM If you call to report an absence for that same day after 9:20AM please press 9 for the office so that we can get the information into the system right away.
  2. Leave a message with the following information: Child’s name, teacher and reason they are absent.
  3. You can view our attendance policy online at https://www.edmonds.wednet.edu/cms/one.aspx?portalId=306754&pageId=531700
  4. If you don’t call or email please, send a written note when your child returns to school. The note must be received within two days of the absence or tardy. The note should include the date or dates of the absence or tardy, the reason, and the parent/guardian signature.

Why did Sherwood go to the automated system? We choose to go this route to better serve our school community and for the safety of our students. With our busy office it sometimes is very difficult to make all the phone calls on a timely manner to families who have not reported an absence. We felt by having the automated call go out each day at 11:00 AM this would help us connect quickly to families and to make sure that students are safe. 

What can I do to make things go smoothly? It is important on your end to make sure we have the most up-to-date phone number. Please let our office know if any of your phone numbers have changed. You can also check with us to make sure that your primary number is up-to-date. The primary number is the number that is used for automated calls. Our office number is 425.431.7460.

What if I get a phone call but my child went to school that day? Do not panic, this is a new system and glitches can happen. That said please still call our office to make sure that your child did make it to school and so that we can look into the reason why you received the call.

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